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Last Updated: January 29, 2026
By accessing or using radFM's FileMaker Server hosting services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service. The Service is operated by ZeroBlue Tech ("we", "us", or "our").
radFM provides managed FileMaker Server hosting services on cloud infrastructure. Our services include:
You must provide accurate, complete, and current information during registration. You are responsible for:
We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.
Free Trial: New customers receive a 7-day free trial. You will not be charged during the trial period. After the trial ends, your subscription will automatically begin unless you cancel.
Subscription Fees: All fees are billed in advance on a monthly basis and are non-refundable. Prices are subject to change with 30 days' notice.
Payment Processing: Payments are processed through a 3rd party payment processor. By providing payment information, you authorize us to charge your payment method for all fees incurred.
Failed Payments: If payment fails, the payment processor will retry the payment a few times. Continued failure may result in service suspension or termination.
You may cancel your subscription at any time by contacting support. We require a 30-day written notice for cancellations.
No Refunds: We do not provide refunds for partial months of service, unused time, or any other reason. All sales are final.
You agree not to use the Service to:
Your Data: You retain all rights to your data. We do not claim ownership of any content you upload to our servers.
Backups: We perform automated daily backups. However, you are solely responsible for maintaining your own backup copies of your data.
Data Loss: We are not liable for any data loss, corruption, or deletion. We strongly recommend maintaining independent backups.
Uptime Target: We target 99.9% monthly uptime for your FileMaker Server instance, measured as the percentage of time your server is accessible during a calendar month. This target is a goal, not a guarantee.
No Service Credits: We do not offer service credits or refunds for downtime. Our sole remedy for extended outages is to work diligently to restore service as quickly as possible.
Scheduled Maintenance: We may perform scheduled maintenance with reasonable advance notice when possible. Scheduled maintenance windows are not counted against uptime calculations.
Exclusions: The following are excluded from any uptime calculations:
Support Response: We aim to respond to support requests within 2 business hours. Emergency issues affecting server availability are prioritized.
You are responsible for providing a valid FileMaker Server license. We do not provide FileMaker licenses as part of our service, unless otherwise specified.
You must comply with all Claris, An Apple Company, licensing terms and conditions. Any violations of FileMaker licensing may result in immediate service termination.
The Service, including its original content, features, and functionality, is owned by ZeroBlue Tech and is protected by international copyright, trademark, and other intellectual property laws.
Our trademarks and trade dress may not be used without our prior written permission.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ZEROBLUE TECH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
You agree to indemnify and hold harmless ZeroBlue Tech from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms.
Upon termination, your right to use the Service will immediately cease. You will have 30 days to retrieve your data before it is permanently deleted.
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date.
Your continued use of the Service after changes constitutes acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the state and federal courts located in California for any disputes.
Informal Resolution: Before filing any formal dispute, you agree to first contact us at support@radfm.cloud and attempt to resolve the dispute informally for at least 30 days.
Binding Arbitration: If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by mediation first, and if that fails, then binding arbitration administered by JAMS under its Streamlined Arbitration Rules. The arbitration shall be conducted in California, USA, in English, and the arbitrator's decision shall be final and binding.
Class Action Waiver: YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration against ZeroBlue Tech.
Exceptions: Either party may seek injunctive relief in any court of competent jurisdiction for intellectual property infringement or unauthorized access to the Service.
ZeroBlue Tech shall not be liable for any failure or delay in performing our obligations where such failure or delay results from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, earthquakes, pandemics, epidemics, accidents, strikes, shortages of transportation, facilities, fuel, energy, labor, or materials, failure of telecommunications or internet infrastructure, cyberattacks, power outages, or actions of third-party service providers.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and ZeroBlue Tech regarding the Service and supersede all prior agreements, understandings, representations, and warranties, both written and oral, regarding the Service.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by ZeroBlue Tech.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section shall be null and void.
If you have any questions about these Terms, please contact us:
By using radFM's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.