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Server Status

Last updated: Wed, 04 Feb 2026 23:01:23 GMT

Understanding Our Infrastructure

Our FileMaker hosting infrastructure runs on Google Cloud Platform across 40+ global data centers. Each location is monitored continuously with automated health checks every 60 seconds. When you see "operational" status above, it means our monitoring systems have verified that location is responding normally and ready to host FileMaker databases.

We chose Google Cloud for its reliability, performance, and global reach. With data centers on every continent, we can place your FileMaker Server close to your users—whether they're in New York, London, Tokyo, Sydney, or São Paulo. Geographic proximity matters: a server in the same region as your team typically responds 50-200ms faster than one across the country or continent.

What We Monitor

The status page above shows real-time uptime data for all our server locations. We monitor several key metrics:

Our Uptime Commitment

We target 99.9% uptime across our infrastructure. Google Cloud's SLA guarantees 99.99% uptime for compute instances, and our monitoring shows we consistently meet or exceed that target. The historical uptime data on this page reflects our actual performance—we believe in transparency.

When issues do occur, our team is alerted immediately. We monitor our infrastructure 24/7/365, and we respond to incidents within minutes, not hours. Most issues are resolved before customers even notice them.

Automated Backups and Disaster Recovery

Uptime is important, but data protection is critical. Every FileMaker database we host gets automated daily backups stored in geographically separate locations. We also take snapshot backups before any major changes or updates. We preserve daily backups for 30 days and can restore them upon request.

Our backup strategy uses multiple layers of protection: FileMaker Server's built-in backup schedules and Google Cloud's persistent disk snapshots. Your data is protected even in the unlikely event of a complete data center failure. Note: backup schedules are configured at the server level—if you share server credentials with others, ensure they don't modify backup settings.

OttoFMS comes pre-installed on all radFM servers and supports additional backup options including S3-compatible storage. If you'd like help configuring OttoFMS backups, we offer setup services—just contact us to discuss your needs.

Questions About Our Infrastructure?

We're happy to discuss our infrastructure, monitoring systems, backup strategies, or anything else related to FileMaker hosting. Transparency builds trust, and we want you to feel confident about where your FileMaker databases are hosted.

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